jeetbuzz Privacy Policy

1 What Information Is Collected

jeetbuzz may collect various types of information during account registration, use of services, and transactions. The information collected can be broadly divided into three categories:

• Identity Information: Full name, date of birth, national ID number (where applicable), and photo ID (for account verification).
• Contact Information: Mobile number, email address, and the user's registered address.
• Financial Information: bKash, Nagad, Rocket, or Upay account numbers and details required for bank transfers — used solely for deposit and withdrawal processing.
• Technical Information: IP address, device type, browser version, operating system, and session logs.
• Behavioural Information: Login times, pages visited, game play history, and betting activity.

2 Why This Information Is Needed

jeetbuzz uses your information only for specific and legitimate purposes. No purposeless or irrelevant processing takes place. The main purposes are as follows:

• Account Management: Registration, login verification, and ensuring account security.
• Identity Verification (KYC): Confirming identity to prevent fraud and unauthorised account use.
• Financial Transactions: Processing deposits and withdrawals smoothly.
• Customer Support: Helping resolve your issues via live chat or email.
• Bonuses and Promotions: Correctly crediting applicable bonus offers to your account.
• Security and Prevention: Detecting suspicious activity to keep the platform and users safe.
• Service Improvement: Reviewing user experience to improve platform quality.

3 Security Measures

jeetbuzz follows industry-standard technology and practices to protect your information. Through SSL encryption, all data exchanged between you and the server is kept completely private.

• SSL/TLS encryption is active on all connections.
• Sensitive data stored in the database is kept in encrypted form.
• Staff access to data is restricted on a need-to-know basis only.
• Automated security monitoring is in place to detect unusual activity.
• Regular security audits are conducted.

How long data is retained depends on legal requirements and business reasons. Even after an account is closed, some information may be retained for a set period in accordance with applicable regulations.

4 When and With Whom Information Is Shared

jeetbuzz does not sell your personal information under any circumstances or transfer it to third parties for marketing purposes. However, sharing information may be necessary in certain situations:

• Payment Processors: The minimum information required to process bKash, Nagad, Rocket, Upay, or bank transfer transactions is shared with the relevant payment service provider.
• Technology Service Providers: Contracted companies providing server hosting, cybersecurity, and analytics services — operating under strict confidentiality agreements.
• Legal Authorities: Information may be provided in response to a court order, government investigation, or applicable law.
• Fraud Prevention: Cooperation with relevant authorities in cases of suspected money laundering or fraud.

5 How Cookies Are Used

Cookies and similar tracking technologies are used on the jeetbuzz website. Cookies are small data files stored in your browser that help the platform remember your preferences and session.

• Essential Cookies: Necessary for maintaining login sessions and managing security tokens.
• Functional Cookies: Store language preferences, page layout, and personal settings.
• Analytics Cookies: Help understand which pages are used most and how the platform can be improved.

Most browsers allow you to control cookies. However, disabling essential cookies may cause some platform features to stop working properly.

6 Your Rights Over Your Information

jeetbuzz respects your rights regarding your information. You may exercise the following rights:

• Right to Access: You may request to know what information we have stored about you.
• Right to Correction: You may request correction of any inaccuracies in your information.
• Right to Deletion: Where no legal obligation exists, you may request deletion of your information after account closure.
• Right to Object to Processing: You may object to the use of your information for specific purposes.
• Portability: You may request your information in a structured format.

To exercise these rights, contact the support team via live chat or email. We provide assistance in both Bengali and English — 24/7.

7 Age Verification and Protection

All services at jeetbuzz are intended solely for persons aged 21 or above. We do not knowingly collect any information from minors.

Age is verified at registration and additional proof may be requested in suspicious cases. If an account is found to belong to a minor, it will be closed immediately and the related information will be securely deleted.

To learn more about responsible gaming, read our Responsible Gaming Guidelines — which provide detailed advice on keeping yourself and your family safe.

8 Data Flow Across Borders

jeetbuzz's technology infrastructure may rely on servers located in different countries. In such cases, your information may be processed outside Bangladesh.

Regardless of where information is processed, the protection standards stated in this privacy policy are maintained. Appropriate agreements are in place with the relevant receiving parties for international data transfers.

9 Updates and Changes

jeetbuzz reserves the right to amend this privacy policy as needed. For significant changes, you will be notified at your registered email or mobile number.

The "Last Updated" date is noted at the start of the policy. Continued use of the platform after a change will be taken as your acceptance of the updated policy.

To learn the detailed terms of our services, visit the Terms and Conditions page, where account management, bonus use, and other important matters are described in full.

10 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, our support team is ready to help at any time:

• Live Chat: 24/7 instant support — in Bengali and English.
• Email: [email protected]

We generally respond to all requests as quickly as possible. For requests to delete or correct information, the process will begin after identity verification.

To learn more about us and understand how jeetbuzz operates, visit our About Us page.